Refund Policy

Last updated: 05.05.2026

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At Chuwshop, customer satisfaction is important to us. If you are not fully satisfied with your purchase, you may request a return under the conditions below.

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Return Period

You may request a return within 14 days of receiving your order.

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Return Conditions

To be eligible for a return:

• The item must be unused, unworn, and in its original condition

• The product must be returned in its original packaging

• Proof of purchase is required

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Non-returnable Items

We do not accept returns for:

• Used or damaged items (unless defective)

• Items returned without original packaging

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Return Shipping

• Return shipping costs are the responsibility of the customer

• We recommend using a trackable shipping service

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Refund Process

Once we receive and inspect your return:

• You will be notified via email

• If approved, your refund will be processed within 5–10 business days

• Refunds are issued to your original payment method

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Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 48 hours of delivery with photos.

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Contact

For return requests, contact us at:

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+90 530 606 69 24
📧 info@chuwshop.com